TERMS AND CONDITIONS

The Terms and Conditions were last updated on 27/01/2026.

These Terms and Conditions apply to this website and to transactions related to our products and services. You may be subject to additional contracts related to your relationship with us or to any products or services you receive from us.

In the event of any conflict between a provision of these Terms and Conditions and a provision of an additional contract, the provisions of the additional contract shall prevail to the extent of the inconsistency.

1. Company Identification

Casas & Bagos, Lda
CM1100, Quinta Vale de Lobos
5110-204 Folgosa (Armamar)
Tax ID (NIF): 516608126
Telephone: +351 254 101 653
Mobile / WhatsApp: +351 930 680 800
Email: info@casasebagos.pt

2. Information about products and services

The website provides information about our products and services, including, where applicable:

• Description and essential characteristics.
• Type of product (including alcoholic beverages, where applicable).
• Total price, including taxes.
• Any promotions or campaigns in force.

We make every effort to ensure that all information is accurate, up to date, and clear. However, minor differences in color, format, or presentation may occur compared to the images shown on the website.

3. Prices, fees, taxes, and other charges

All prices displayed on the website are in euros (€) and include VAT at the legally applicable rate, unless expressly stated otherwise.

The following may be added to the price of products and services:

• Shipping / transportation costs.
• Specific payment fees (when expressly indicated).
• Other additional costs that will be clearly indicated before the purchase is finalized.

The total amount payable is always shown to the User before final confirmation of the order.

4. Payments

The available payment methods are those indicated on the website at the time of purchase (e.g., bank card, MB WAY, Multibanco reference, or other electronic means provided by SIBS or payment partners).

Payment is deemed completed after confirmation by the payment processing entity. We reserve the right to refuse an order if payment is not authorized or if there are indications of fraud.

5. Shipping and delivery

Orders are shipped to the address provided by the User at the time of purchase.

Shipping conditions (estimated delivery time, type of transport, associated costs, and covered geographic areas) are indicated on the website or during the checkout process.

Any delivery time provided is indicative only. We shall not be held responsible for delays attributable to the carrier or to force majeure.

6. Sale of alcoholic beverages and minimum age

Where alcoholic beverages are sold through the website, their sale is strictly prohibited to persons under the age of 18.

By placing an order that includes alcoholic beverages, the User declares that they are at least 18 years old. Proof of age may be requested upon delivery.

7. User obligations

By registering, accessing, or using this website, the User agrees to comply with these Terms and Conditions. Mere use of the website implies knowledge and acceptance of these Terms.

In specific cases, we may require the User to expressly indicate their agreement (for example, by checking an acceptance box).

8. Electronic communication

By using this website or communicating with us electronically, the User agrees that communication may take place electronically (namely via the website or email) and acknowledges that all communications, notifications, information, and other documents sent electronically meet the legal requirements for written communication.

9. Intellectual property

We, or our licensors, own and control all copyrights and other intellectual property rights related to the website and to the data, information, and other resources displayed on or accessible through it.

9.1. All rights reserved

Unless expressly stated otherwise, no license or right is granted to the User under copyright, trademark, patent, or other intellectual property rights.

The User may not use, copy, reproduce, perform, display, distribute, embed in any electronic medium, modify, reverse engineer, decompile, transfer, download, transmit, monetize, sell, trade, or exploit in any way any resource from this website without prior written authorization, except as permitted by law (e.g., the right of quotation).

10. Newsletter

Without prejudice to the above, the User may forward our newsletter in electronic format to other persons who may be interested in visiting our website, provided that its content is not altered and applicable legislation on commercial communications is respected.

11. Third-party content and ownership

The website may include hyperlinks or references to third-party websites. We do not control or review the content of those websites.

Products or services offered on third-party websites are subject to their respective terms and conditions. Opinions, information, or materials contained on those websites are not necessarily shared or endorsed by us.

We are not responsible for the privacy practices or content of third-party websites. The User assumes all risks associated with the use of such websites and any related third-party services, and we shall not be liable for any losses or damages resulting from their use or from the disclosure of personal data to third parties.

12. Responsible use of the website

By visiting our website, the User undertakes to use it only for purposes permitted by these Terms, any additional contract with us, and applicable laws and generally accepted online practices.

The User must not use the website or services to:

• Publish or distribute malicious software or content associated with such software.
• Use data collected from the website for unauthorized direct marketing activities.
• Carry out systematic or automated data collection activities in relation to the website (including scraping, data mining, etc.).

Any activity that causes or may cause damage to the website or interferes with its performance, availability, or accessibility is strictly prohibited.

13. Registration and account

The User may register an account on the website. As part of this process, it may be necessary to create a password.

The User is responsible for maintaining the confidentiality of their login credentials and agrees not to share their password, account details, or access to the website with third parties.

The User is responsible for all activities carried out through their account and must notify us immediately if they become aware of any unauthorized use or security breach.

After closing an account, the User must not attempt to create a new account without our authorization.

14. Refund and return policy

14.1. Right of withdrawal

The User has the right to withdraw from the contract within 14 days, without providing any reason, in accordance with applicable legislation on distance contracts, where applicable.

The withdrawal period begins on the day the User, or a third party indicated by them (other than the carrier), acquires physical possession of the last item, batch, or piece.

To exercise the right of withdrawal, the User must inform us of their decision through an unequivocal statement (e.g., a letter sent by post or email). Our contact details are provided at the end of these Terms.

We may provide a withdrawal form template, but its use is not mandatory.

14.2. Effects of withdrawal

In the event of withdrawal, we will reimburse all payments received, including standard delivery costs, without undue delay and no later than 14 days from the date we are informed of the decision to withdraw.

The reimbursement will be made using the same payment method used for the initial transaction, unless expressly agreed otherwise, and provided no costs are incurred by the User.

Where applicable, we will arrange for the collection of the goods or indicate the return method. Unless stated otherwise or legally exempted, we may bear the return costs; if not, this information will be provided in advance.

The User is only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning.

There are legal exceptions to the right of withdrawal, meaning not all goods can be returned or exchanged (e.g., certain customized or perishable products). The User will be informed whenever such an exception applies.

15. Warranty

Products sold benefit from the warranties provided under applicable law.

The warranty does not cover damage resulting from improper use, negligence, inadequate storage, accident, or any use contrary to the instructions provided.

16. Submission of ideas

The User should not submit ideas, inventions, copyrighted works, or other information that may be considered their intellectual property unless there is a prior written agreement (e.g., a confidentiality or intellectual property agreement).

In the absence of such an agreement, any submitted content will be considered subject to a worldwide, irrevocable, non-exclusive, royalty-free license allowing us to use, reproduce, store, adapt, publish, translate, and distribute such content in any present or future media.

17. Termination of use

We may, at our discretion, modify, suspend, or discontinue access to the website, temporarily or permanently, as well as any service contained therein.

The User agrees that we shall not be liable for any modifications, suspensions, or interruptions of access to the website or its content.

The User shall not be entitled to any compensation, even if features, settings, or content submitted by them become unavailable. Circumventing or attempting to circumvent access restriction measures is also prohibited.

18. Warranties and liability

To the extent permitted by law, the website and all its content are provided “as is” and “as available” and may contain inaccuracies or errors.

We exclude, to the maximum extent legally permissible, all warranties, express or implied, regarding availability, accuracy, or completeness of the content. We do not guarantee that:

• The website or our products/services will meet all User requirements.
• The website will be available uninterrupted, secure, or error-free.
• The quality of any products, services, information, or other materials obtained through the website will meet User expectations.

Nothing on the website constitutes legal, financial, medical, or other professional advice. For such advice, the User should consult a qualified professional.

To the extent permitted by law, we shall not be liable for any direct or indirect damages (including loss of profits or revenue, loss or corruption of data, software or databases, or damage to property or data) resulting from access to or use of the website.

Unless otherwise stipulated in a specific contract, our total liability for any damages related to the website or to products and services sold through it shall be limited to a maximum total amount of €1,000.

19. Privacy

To access the website and/or certain services, the User may be required to provide personal data. The User undertakes to provide truthful, accurate, and up-to-date information.

We process personal data in accordance with applicable data protection legislation. We will not use the User’s email address for unsolicited purely commercial communications without an appropriate legal basis.

For more information, the User should consult our Privacy Policy and Cookie Policy.

20. Accessibility

We are committed to making the website’s content accessible to people with disabilities.

If the User has a disability and is unable to access any part of the website, they should contact us, describing in detail the problem encountered. If the issue is technically identifiable and solvable using standard industry tools and practices, we will make reasonable efforts to correct it.

21. Export restrictions and legal compliance

Accessing the website from territories where its content or the purchase of the products/services offered is illegal is prohibited.

The User may not use the website in violation of export laws or other applicable legal regulations in Portugal.

22. Assignment

The User may not assign, transfer, or subcontract any rights and/or obligations arising from these Terms and Conditions, in whole or in part, without our prior written consent.

Any attempt to assign or transfer in violation of this clause shall be deemed null and void.

23. Breaches of these Terms and Conditions

Without prejudice to other rights, we may take any measures we deem appropriate in the event of a breach of these Terms and Conditions by the User, including:

• Temporary or permanent suspension of access to the website.
• Requesting the internet service provider to block access to the website.
• Initiating legal proceedings.

24. Force majeure

Except for payment obligations, we shall not be liable for any delay, failure, or omission in the performance of our obligations where such is due to circumstances beyond our reasonable control (e.g., natural disasters, strikes, power failures, telecommunications failures, wars, pandemics, etc.).

25. Indemnification

The User agrees to indemnify and hold us harmless from all claims, liabilities, damages, losses, and expenses (including court costs and attorneys’ fees) arising from non-compliance with these Terms and Conditions or from violations of applicable law, including intellectual property and privacy rights.

26. No waiver

Our failure to enforce any provision of these Terms and Conditions at any time does not constitute a waiver of the right to do so in the future, nor does it affect the validity of the Terms or any contract concluded under them.

27. Language

These Terms and Conditions are drafted and interpreted exclusively in Portuguese. All communications and notifications related to them shall be made in that language.

28. Entire agreement

These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between the User and Casas & Bagos, Lda regarding the use of this website.

29. Updates to these Terms and Conditions

We may update these Terms and Conditions periodically. The version in force will always be the one published on the website, with the date of the last update indicated.

Continued use of the website after the publication of changes shall be deemed acceptance of the new Terms.

30. Applicable law and jurisdiction

These Terms and Conditions are governed by Portuguese law.

Any dispute related to the website or these Terms shall be submitted to the competent Portuguese courts, without prejudice to mandatory consumer protection rules.

31. Contact information

This website is owned and operated by Casas & Bagos, Lda.

For any questions related to orders, reservations, or these Terms and Conditions, the customer may contact Casas & Bagos, Lda through the following means:

CM1100, Quinta Vale de Lobos
5110-204 Folgosa (Armamar)

Telephone: +351 254 101 653
Mobile / WhatsApp: +351 930 680 800

Email: info@casasebagos.pt